Frequently Asked Questions
What is Pirq?
We're a free smartphone app that provides consumers with a convenient, digital way to earn amazing rewards and get instant deals at your favorite local businesses. With Pirq, you can easily manage your punch cards and search for nearby deals - all right on your phone! The more you use Pirq's service, the more rewards you receive. At the same time, our program delivers tremendous value to merchants through enhancing customer loyalty, increasing customer frequency, and optimizing off-peak hours to add profit to their bottom line.
Why is Pirq different than other "daily deals" and loyalty programs?
With Pirq, there is no pre-payment for deals or printing, which eliminates the headache of unused or wasted coupons. Pirq is also entirely mobile and hyperlocal, making everything seamless and extremely relevant for you as a consumer. Lastly, with Pirq's digital punch card component, all consumers with a phone (not just smartphone users) are able to accumulate loyalty punches and earn rewards by simply sending an SMS text message.
Why does Pirq make good business sense?
Many businesses that participate in daily deals get overwhelmed with too many deals being redeemed at one time, and often don't see the customers return. In the end, the merchant often ends up losing money on each deal. The Pirq team thought, "there's got to be a better way!" After much research and development, we created a smart, yet simple solution that's win-win for both the consumer and local business owner. With Pirq's three-step SmartYield program, we offer a one-stop solution for businesses to grow profits through a fully measurable, data-driven program that enhances customer loyalty, increases frequency of customer visits, and boosts off-peak business.
How does the Pirq app work?
It's simple. After downloading the app, a Pirq user can either accumulate a loyalty punch or redeem a Pirq offer at the desired venue. When you arrive at the venue, you will see a Microsoft Tag in the front window or on a digital display. If you have a smartphone, you will scan the Microsoft Tag through the Pirq app to activate the deal or earn a loyalty punch. If you do not own a smartphone and the venue is participating in Pirq's digital loyalty program, you can send an SMS text message to accumulate punches and earn rewards.
How does the Pirq location feature work?
By delivering valuable options where and when people need them. Every smartphone has a GPS locator, which is used to search for your real-time coordinates (where you are on the Earth) so you can view great offers at nearby merchants. Pirq lets people discover rewards and offers where they are or where they're headed.
Are non-smartphone users able to use Pirq?
Yes, now anyone with a cell phone can earn rewards through Pirq. Simply send an SMS text message to accumulate loyalty punches and earn rewards.
What is a strike and how do I avoid getting one?
A strike occurs when you "Reserve" an offer, but do not "Redeem" or "Unreserve" the offer before it expires. Each merchant offers a select amount of offers each day. If they go unused, the offers are wasted for other members in the Pirq community.
When a user receives three strikes, their account is briefly suspended, which is the last thing we want to see happen. If the strike you received was by mistake or due to an issue with scanning the Microsoft Tag at the local merchant, please contact firstname.lastname@example.org and we'll happily remove the strike from your account. To view how many strikes are currently on your account, select the "My Deals" option in the Pirq app.
Why are some of the deals in the Pirq app locked?
Locked deals are special inventory for our most loyal and frequent users. When you first download the Pirq app, you will be unlocked for ten days. After that, every time you redeem a deal, you will get ten more days of fully unlocked deals. You can also share on Facebook to unlock deals.
Is Pirq only for food and dining establishments?
Nope! Pirq originally launched with restaurants, but we have since expanded into other categories. Pirq users can now receive great rewards and deals at a variety of categories including beauty, retail, service, recreation and, of course, restaurants.
Where is Pirq available?
Pirq is available nationwide! So, if you own a business (or know someone who does!), contact us here to learn more about how Pirq can help your business.
Who are the people behind Pirq?
The founding team for Pirq is same team that successfully built Passport Unlimited, a company with a 25-year track record of providing upscale perks to more than 800,000 Fortune 500 professionals through corporate benefit programs, and GeoPage, a proven location-based platform company that built a proprietary interactive web and mobile platform to handle millions of real-time location data points.
Where did Pirq get its name?
Pirq is simply another more unique and fun way of spelling "perk". It began with our original one liner, which was "quality perks in real-time." Plus, it's just fun to say!
When was Pirq founded and launched?
Pirq was founded in February 2011 and the app was released in September 2011.